Withdraw (Partial) Order

Product Return Request (14-Day Cooling-Off Period)

Changed your mind about your gear? Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order.

Please keep the following guidelines in mind:

• Condition
  Products should ideally be returned unused, undamaged, and in their original packaging. You are allowed to inspect the gear at home as you would in a physical shop. However, if the gear has been used beyond this scope, you are legally liable for any diminished value. In such cases, a deduction will be applied to your refund.
• Return Costs
  As stated in our Return and Refund Policy, the costs and responsibility for the return shipment are at the customer's expense. We highly recommend using a trackable shipping service.
• Process
  Please fill out the form below to register your return. After inspecting your return request, we will send you further instructions on how and where to send your package.